Green Human Resources Management: A Study of Pakistan’s Hotel Industry

Abstract

The Hotel Industry is significant for the growth of tourism sector that has become an important national income source for a country, particularly in emerging and developing economies worldwide. This research aims to evaluate Green Human Resource Management (GHRM) practices adopted by Human Resource managers in three, four, and five-star hotels in Pakistan. It includes recruitment, selection, green training role, paying attention to employees’ needs, green rewards, green pay, green involvement and the performance of the management in creating a comfortable and healthy working environment. The study has applied the Social Exchange theory which provides a solid basis for GHRM activities, as the theory implies a two-sided, mutually contingent, and mutually rewarding process involving transactions or simply exchange. This empirical research is first to analyze the impacts of GHRM practices on millennials employed in Hotel Industry of Pakistan that aims to investigate the correlation between and young employee’s turnover intention in tourism staff. It correlates with tourism sector because employees’ turnover rate is higher in this organization. In order to bridge this void and provide a way forward, particularly in the hotel industry. The results show that there is no moderating influence of the Work Environment (WE) on the correlation between GHRM practices and the turnover intention (TI) of millennials employed in Pakistani hotels.